Harman/Kardon

Omni 20

Details
Variations

Wireless HD Stereo loudspeaker

Wireless room-filling sound at the touch of a button

The Harman Kardon Omni 20 is a wireless, truly HD audio system.

It fills your room with pure, crisp sound thanks to Harman’s expertise in audio technology. Now the music doesn’t stop no matter where you are in your home. Simply set up multiple speakers and enjoy wireless room filling sound at the touch of a button. Play different music in different rooms or stream the same song throughout your house with party mode. Our app and Bluetooth capability let you access any music from your phone or your favorite apps seamlessly.

Item# HKOMNI20WHTAS

General Specifications

Transducers 2 x 75mm woofer, 2 x 19mm tweeter
Rated Power 4 x 15W
Bluetooth Transmitter Frequency Range 2402 − 2480MHz
Bluetooth Transmitter Power <4dBm
Bluetooth Transmitter Modulation GFSK, 3.14/4 DQPSK, 8DPSK
2.4G Wi-Fi Transmitter Frequency Range 2412 − 2472MHz
2.4G Wi-Fi Transmitter Power <20dBm (EIRP)
2.4G Wi-Fi Modulation OFDM, DSSS, DBPSK, DQPSK, CCK, 16QAM, 64QAM
2.4G Wi-Fi Network Compatibility IEEE 802.11b/g/n
Weight (g) 2125
Power consumption in sleep mode 2.51 Watts/Hour
Note - The HK Omni 20 is intended to be used for streaming music via Bluetooth and Wi-Fi technology. This product is designed to be instantly on and ready to play music at a moment's notice. The HK Omni 20 is in compliance with the European Union energy legislation. It will enter into sleep mode (networked standby) after 10 minutes without operation, after which it can be re-activated via Bluetooth or Wi-Fi. Yes

Audio Specifications

Frequency Response 53Hz - 20kHz @ -6dB
Signal-to-Noise Ratio >80dB

Dimensions

Width (mm) 260
Width (in) 10-1/4
Depth (mm) 164
Depth (in) 6-7/16
Height (mm) 166
Height (in) 6-9/16
Click here for a complete list of all specs for this product

Spec Sheet (EN)

English 1 MB

Spec Sheet (EN)

English 808 KB
  • Quick-start guide
  • Omni 20 Wireless HD Stereo Speaker
  • Regional power cord(s)
  • Harman Kardon catalog
  • Power Supply
  • Safety & Warranty Sheet
{"searchRecords":[{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXxDQAW"},"Title":"Any chance that I can set a specific OMNI + speaker to a specific source all the time?","Id":"ka21Y000000SXxDQAW","ArticleNumber":"000011534","Question__c":"Any chance that I can set a specific OMNI + speaker to a specific source all the time?","Answer__c":"There is no option to force a speaker to be set on a specific source. We might add this in future software updates.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SYMIQA4"},"Title":"Are there any difference in sound compared 1st vs. 2nd generation OMNI speaker?","Id":"ka21Y000000SYMIQA4","ArticleNumber":"000011746","Question__c":"Are there any difference in sound compared 1st vs. 2nd generation OMNI speaker?","Answer__c":"The 1st generation only supports music streaming up to a resolution of 96KHz/24 bit. The 2nd generation improves upon that, bringing 192HKz/24-bit lossless streaming.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXxJQAW"},"Title":"Can I control my OMNI 10+, 20+ or 50+ speakers when I'm on 2.4GHz Wi-Fi network?","Id":"ka21Y000000SXxJQAW","ArticleNumber":"000011544","Question__c":"Can I control my OMNI 10+, 20+ or 50+ speakers when I'm on 2.4GHz Wi-Fi network?","Answer__c":"Yes, with OMNI+ you can add speakers to both bands, but your smart device is not required to be on the same band, just be sure they are on the same network.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXwrQAG"},"Title":"Can I stream Google Chromecast via my PC to OMNI10+, 20+ or 50+ speakers?","Id":"ka21Y000000SXwrQAG","ArticleNumber":"000011529","Question__c":"Can I stream Google Chromecast via my PC to OMNI 10+, 20+ or 50+ speakers?","Answer__c":"Yes; Google Chromecast works on any and all PCs/Laptops that uses the Chrome web-browser. By clicking the cast icon you are able to see all available speakers on your network. Note; YouTube videos are only supported via JBL Playlist.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SVjCQAW"},"Title":"Can I use my OMNI+ device without the HK Controller App?","Id":"ka21Y000000SVjCQAW","ArticleNumber":"000009253","Question__c":"Can I use my OMNI+ device without the HK Controller App?","Answer__c":"Streaming via Bluetooth or direct aux in connection are supported without the HK Controller app. For OMNI+ devices that you already have placed in a room, they are capable of using either Spotify Connect or Chromecast built-in without the need of using the HK Controller app. Use only the HK Controller app for setting up any OMNI+ devices you may have.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXwxQAG"},"Title":"Can I use the OMNI 10+, 20+ or 50+ speakers for my TV?","Id":"ka21Y000000SXwxQAG","ArticleNumber":"000011542","Question__c":"Can I use the OMNI 10+, 20+ or 50+ speakers for my TV?","Answer__c":"There is a buffer inside the speakers that processes the incoming signal. This buffer delays the audio signal compared to the video signal, causing a delay. For this, we do not recommend using Omni+ speakers with a TV. Our Omni bar will work with your TV sound and you can create wireless 5.1 surround sound system with the Omni bar.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SVjJQAW"},"Title":"Can OMNI stream FM radio or TV audio from one OMNI to another OMNI?","Id":"ka21Y000000SVjJQAW","ArticleNumber":"000009270","Question__c":"Can OMNI stream FM radio or TV audio from one OMNI to another OMNI?","Answer__c":"This is not supported at this time, but the upcoming Omni+ speakers will support Google Chromecast built-in, which has support for many Internet radio services such as TuneIn Radio.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXwsQAG"},"Title":"Do I get higher resolution via Spotify Connect or Google Chromecast?","Id":"ka21Y000000SXwsQAG","ArticleNumber":"000011516","Question__c":"Do I get higher resolution via Spotify Connect or Google Chromecast?","Answer__c":"Spotify offers 320 kbit tracks as the highest quality. Google Chromecast can support Hi-Res (high resolution) files. However, the audio quality depends on the streaming service you are using. Not all of them support Hi-Res quality.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXwlQAG"},"Title":"Do I need to buy additional Wi-Fi equipment to use OMNI+ speakers?","Id":"ka21Y000000SXwlQAG","ArticleNumber":"000011531","Question__c":"Do I need to buy additional Wi-Fi equipment to use OMNI+ 10, 20 or 50 speakers?","Answer__c":"OMNI+ speakers work on a dual-band Wi-Fi network, which is either 2.4 GHz or 5 GHz. For superior audio performance, we advise upgrading your router to the latest available 5 GHz AC network protocol. Some new routers even offer TRI-BAND support, which is an extra 5 GHz network band.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXx0QAG"},"Title":"Do the OMNI+ products support AirPlay?","Id":"ka21Y000000SXx0QAG","ArticleNumber":"000011518","Question__c":"Do the OMNI+ products support AirPlay?","Answer__c":"Unfortunately not, but we are investigating if this can be added into future products.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXxPQAW"},"Title":"Do you have a guide that explains the best placement for the OMNI+ speakers in a house?","Id":"ka21Y000000SXxPQAW","ArticleNumber":"000011513","Question__c":"Do you have a guide that explains the best placement for the OMNI+ speakers in a house?","Answer__c":"Every home is different, so it is difficult to provide a universal guide that suits it all. What you can do is check the number of available access points in your home by performing a Wi-Fi network scan using a mobile device. Then select the Wi-Fi channel that isn't as busy as the rest. Also, check how much noise each speaker has using the Harman Kardon Controller app. Simply go into the settings menu and select \"Send us feedback\" to see the results, signals between -40 dB and -62 dB are considered good.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXwqQAG"},"Title":"Does HK Controller app support fast forward and reverse?","Id":"ka21Y000000SXwqQAG","ArticleNumber":"000011535","Question__c":"Does HK Controller app support fast forward and reverse?","Answer__c":"Yes, the new version has the ability to fast forward or reverse with either Google Chromecast, Spotify Connect or the integrated services in the Harman Kardon Controller app.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXwtQAG"},"Title":"Does the new OMNI+ system work with Network Extenders?","Id":"ka21Y000000SXwtQAG","ArticleNumber":"000011537","Question__c":"Does the new OMNI+ system work with Network Extenders?","Answer__c":"Network Extenders are tricky, in most cases they won't provide satisfying customer experience. Only use 5 GHz network extender and make sure the AP/Client isolation on your Access Point/Extender is disabled, and that Multicast forwarding is not disabled between the W-Fi networks. Although this won't completely fix the issue, it may provide a better experience. For now, we do not support extenders fully.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SVfuQAG"},"Title":"How to reset Omni+ speakers","Id":"ka21Y000000SVfuQAG","ArticleNumber":"000009141","Question__c":"How can I reset my Omni+ speaker(s)?","Answer__c":"There is a reset button on the bottom of the Omni+ devices. Press and hold this button for 5 seconds to perform a factory reset of your product. All product settings, Wi-Fi, and Bluetooth connections will be erased. To reset the OMNI 50+ speaker, please do the following: First, press & hold ‘Source’, ‘Vol+’, ‘Vol-‘ buttons at the same time. The Omni 50+ will switched off, indicating that the product was successful reset. Secondly, press ‘power' button to turn on power for the Omni 50+ speaker. Now you can easily set up the product again for your home Wi-Fi network.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXsCQAW"},"Title":"How can I use Spotify Connect with OMNI+?","Id":"ka21Y000000SXsCQAW","ArticleNumber":"000011444","Question__c":"How can I use Spotify Connect with OMNI+?","Answer__c":"First, your OMNI+ speakers need to be connected to your Wi-Fi network. Once connected, open the Spotify app, and select the song or playlist you wish to hear. Then, press the Connect-icon, typically located at the bottom of the screen. A list of available Connect speakers will appear. Simply select the OMNI+ speaker you wish to listen to. For more \"how to videos\", please visit www.harmankardon.com/wireless","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXRiQAO"},"Title":"How do I use the multi-room functionality using Chromecast built-in?","Id":"ka21Y000000SXRiQAO","ArticleNumber":"000011102","Question__c":"How do I use the multi-room functionality using Chromecast built-in?","Answer__c":"1: From your device, open the Google Home app. 2: Select the \"devices\" tab to see your available Chromecast devices. 3: Scroll to find the device card for one of the Chromecast available speakers you’d like to add to a group. 4: In the top right corner of the device card, tap the three dots icon, to enter the menu settings. 5: Tap Create Group. 6: The default name of the group is Home group. To rename the group, erase the name and type in something new. 7: You will now see a list of all available Chromecast devices. 8: To add or remove a speaker from the group, tap the check box next to its name, please note that at least two devices are required to create a group. 9: Tap Save, and your new Chromecast group is created.\r\nIn any Google Chromecast streaming services, you will find the recently created group and the devices that are within the specific group. That means you are able to play a specific group or device of your choice.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXsAQAW"},"Title":"How does Google Chromecast work with OMNI+?","Id":"ka21Y000000SXsAQAW","ArticleNumber":"000011462","Question__c":"How does Google Chromecast work with OMNI+?","Answer__c":"First, your OMNI+ speakers need to be connected to your Wi-Fi network. Once connected, open any of the Chromecast-compatible music apps. Tap the Google Chromecast icon, and select the OMNI+ speaker of your choice. Then simply press Play to listen to your favorite music.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXReQAO"},"Title":"How does Google Chromecast work?","Id":"ka21Y000000SXReQAO","ArticleNumber":"000011082","Question__c":"How does Google Chromecast work?","Answer__c":"Google Chromecast is a simple way to stream music from the cloud to your speaker, using your phone, tablet or computer as a remote control. Simply download the Google Home app and use it to setup your Chromecast enabled speaker. Once you have done this, open any of the compatible Chromecast streaming services on your phone or tablet. Start your music playback, tap on the Chromecast icon, and select the loudspeaker of your choice from the list to stream the music from the cloud to that loudspeaker. \r\nTo find your favorite streaming services, please use this link: https://www.google.com/cast/apps/#?category=music.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SVjWQAW"},"Title":"How does it work?","Id":"ka21Y000000SVjWQAW","ArticleNumber":"000009254","Question__c":"How does it work?","Answer__c":"Each speaker, adaptor and phone/tablet connects to your home Wi-Fi network, just like any other Wi-Fi produce you own. You can then stream any music from your phone/tablet to any Omni speaker or Adapt over your home network","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXwwQAG"},"Title":"How long will it take to charge my OMNI 50+ speaker?","Id":"ka21Y000000SXwwQAG","ArticleNumber":"000011546","Question__c":"How long will it take to charge my OMNI 50+ speaker?","Answer__c":"If your OMNI 50+ is completely drained, it will take 3,5 to 4 hours to fully charge.\r\nWe advise to charge the Omni 50+ when it starts to blink red.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXwuQAG"},"Title":"How much bandwidth does Google Chromecast use on an OMNI+ speaker?","Id":"ka21Y000000SXwuQAG","ArticleNumber":"000011510","Question__c":"How much bandwidth does Google Chromecast use on an OMNI+ speaker?","Answer__c":"For a single OMNI+ speaker an Internet connection of around 2 Mbit/s will be sufficient. When re-streaming to other OMNI+ or to 1st generation OMNI speakers using your WiFi LAN speed, with a rate of around 600 kbit/s for each speaker.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXwyQAG"},"Title":"How much bandwidth does Spotify Connect use on an OMNI+ speaker?","Id":"ka21Y000000SXwyQAG","ArticleNumber":"000011539","Question__c":"How much bandwidth does Spotify Connect use on an OMNI+ speaker?","Answer__c":"For a single OMNI+ speaker an Internet connection of around 2 Mbit/s will be sufficient. When re-streaming to other OMNI+ or to 1st generation OMNI speakers using your WiFi LAN speed, with a rate of around 600 kbit/s for each speaker.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SWVpQAO"},"Title":"I am having trouble connecting my OMNI+ speakers to my Wi-Fi network. My iPhone or iPad is running iOS 10 or earlier.","Id":"ka21Y000000SWVpQAO","ArticleNumber":"000010089","Question__c":"I am having trouble connecting my OMNI+ speakers to my Wi-Fi network. My iPhone or iPad is running iOS 10 or earlier.","Answer__c":"Our OMNI+ speakers are using Apple's WAC (Wireless Accessory Configuration) protocol to make the connection easier for iOS users. Please upgrade to iOS 11 when possible, since it has improved the stability of WAC.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXs2QAG"},"Title":"I am upgrading the firmware on my Omni 10+, Omni 20+ and Omni 50+. Now all products disappear from the app?","Id":"ka21Y000000SXs2QAG","ArticleNumber":"000011470","Question__c":"I am upgrading the firmware on my Omni 10+, Omni 20+ and Omni 50+. Now all products disappear from the app?","Answer__c":"In some network environments, all Omni+ speakers may disappear from the app during the upgrade process. Reboot your router, and all products will reappear. Products that have already been upgraded prior to disappearing from the app will still be upgraded, and you can now continue upgrading the remaining products.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SWIDQA4"},"Title":"I am using a WiFi extender, and I have unstable connection to my OMNI+ speakers.","Id":"ka21Y000000SWIDQA4","ArticleNumber":"000009784","Question__c":"I am using a WiFi extender, and I have unstable connection to my OMNI+ speakers.","Answer__c":"We have a WiFi extender list that shows which ones we have tested to work with our OMNI+ system.\r\nIn any WiFi extender environment there will be limitations, and they will be listed as well.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXxIQAW"},"Title":"I can not connect any OMNI+ speakers to my network with my iOS device, it keeps saying \"failed to join network\"","Id":"ka21Y000000SXxIQAW","ArticleNumber":"000011530","Question__c":"I can not connect any OMNI+ speakers to my network with my iOS device, it keeps saying \"failed to join network\".","Answer__c":"If you are experience this message, please power cycle the Wi-Fi router and speaker(s). Disconnect the devices' power cable for 10 seconds and then reconnect them. Once the router and speaker(s) completely boots up, please try to setup again.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SWI7QAO"},"Title":"I cannot adjust volume when playing music to my OMNI+ speaker?","Id":"ka21Y000000SWI7QAO","ArticleNumber":"000009767","Question__c":"I cannot adjust volume when playing music to my OMNI+ speaker, as my phone is in lock screen mode.","Answer__c":"Some third-party apps do not support volume changing when your smart device is in lock screen mode.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SWIBQA4"},"Title":"I cannot use Bluetooth or AUX IN when pairing my OMNI+ speaker to the WiFi network.","Id":"ka21Y000000SWIBQA4","ArticleNumber":"000009771","Question__c":"I cannot use Bluetooth or AUX IN when pairing my OMNI+ speaker to the WiFi network.","Answer__c":"It is not possible to use the speaker while installing it to your WiFi network.\r\nOnce you have successfully connected to the WiFi network, you can use Bluetooth and AUX again.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SWIAQA4"},"Title":"I have OMNI + speakers connected to my WiFi extender, and sometimes there is a problem linking them together.","Id":"ka21Y000000SWIAQA4","ArticleNumber":"000009768","Question__c":"I have OMNI + speakers connected to my WiFi extender, and sometimes there is a problem linking them together.","Answer__c":"Make sure your WiFi extender's name is not the same as that of your main WiFi network.\r\nPlease use 5 GHz WiFi extenders only for best performance.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SWVnQAO"},"Title":"I have a pair of OMNI+ speakers set up as a stereo pair. When I am streaming music to them, the music takes a while before playing.","Id":"ka21Y000000SWVnQAO","ArticleNumber":"000010087","Question__c":"I have a pair of OMNI+ speakers set up as a stereo pair. When I am streaming music to them, the music takes a while before playing.","Answer__c":"Make sure that both speakers are using the same network technology, either Ethernet or WiFi. \r\nMixing them will increase music loading time.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXxAQAW"},"Title":"I have connected my OMNI + speakers to Wi-Fi, but I'm unable to use the multiroom function when listening to Spotify. What's wrong?","Id":"ka21Y000000SXxAQAW","ArticleNumber":"000011515","Question__c":"I have connected my OMNI + speakers to Wi-Fi, but I'm unable to use the multiroom function when listening to Spotify. What's wrong?","Answer__c":"On iOS we offer WAC support, where you simply connect the speaker via WiFi settings on your iOS device. Doing so will allow playback from Spotify Connect. However, to use the multi-room functions, you must setup the speaker using the HK Controller app. You only need to do this one time.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXvoQAG"},"Title":"I have good sound in one room and dropouts in another room with either Omni 10+, Omni 20+ and Omni 50+?","Id":"ka21Y000000SXvoQAG","ArticleNumber":"000011491","Question__c":"I have good sound in one room and dropouts in another room with either Omni 10+, Omni 20+ and Omni 50+?","Answer__c":"Check your Wi-Fi signal. The Wi-Fi signal can be measured in the Send us feedback section of the Harman Kardon Controller app, inside the Settings menu found on the left hand side bar. Open the Send us feedback page. Now you will see an email template with some information shown at the bottom. This information includes our new Wi-Fi meter, which indicates signal strength for the OMNI+ speaker, connected to your home Wi-Fi router. To get the best signal strength, our advice is to keep your OMNI+ signal strength over -65 dB (lower figure is better, so -45 db is better than -65 dB) to get the best audio experience.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SYTnQAO"},"Title":"How do I set up OMNI+ groups or linked rooms for my streaming service app?","Id":"ka21Y000000SYTnQAO","ArticleNumber":"000011801","Question__c":"I have set up linked rooms in the HK controller app and can not find them in my streaming app. How do I set up groups or linked rooms for my streaming service app?","Answer__c":"The linked rooms in the Controller app cannot be found in Chromecast-compatible apps. To see and create/edit groups in Chromecast-compatible apps, please use the Google Home app.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXxNQAW"},"Title":"I have trouble playing Google Chromecast to my OMNI+ multi-room, it won't rebroadcast the music to other speakers.","Id":"ka21Y000000SXxNQAW","ArticleNumber":"000011550","Question__c":"I have trouble playing Google Chromecast to my OMNI+ multi-room, it won't rebroadcast the music to other speakers.","Answer__c":"On iOS we offer WAC support, where you simply connect the speaker using the Wi-Fi settings on your iOS device. Doing so will allow playback from Google Chromecast-compatible apps. However, to use the Google Chromecast multi-room functions, you will have to group speakers using the Google Home app. You only need to do this one time.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXNHQA4"},"Title":"I'm having trouble with setting up a Wi-Fi extender network with my Omni 10+, Omni 20+ or Omni 50+","Id":"ka21Y000000SXNHQA4","ArticleNumber":"000010982","Question__c":"I'm having trouble with setting up a Wi-Fi extender network with my Omni 10+, Omni 20+ or Omni 50+","Answer__c":"Make sure you disable AP/Client isolation on your Access Point / Extender and that Multicast forwarding is not disabled between the W-Fi networks. However, we cannot guarantee than streaming will work flawless as Extender networks are tricky and can cause many issues. Always use a 5GHz Wi-Fi network extender for best results.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SWVRQA4"},"Title":"If I buy a new Omni+ speaker, will it work with my existing Omni speakers?","Id":"ka21Y000000SWVRQA4","ArticleNumber":"000010094","Question__c":"If I buy a new Omni+ speaker, will it work with my existing Omni speakers?","Answer__c":"Yes, you can use both together. The new speakers have been designed to work with the existing Omni system, however not all features from the OmniI+ series will work on the Omni speaker.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXx8QAG"},"Title":"In HK Controller app I see there are two options Google Chromecast or Integrated which one should I select?","Id":"ka21Y000000SXx8QAG","ArticleNumber":"000011525","Question__c":"In HK Controller app I see there are two options Google Chromecast or Integrated which one should I select?","Answer__c":"In the latest version of the Harman Kardon Controller app, we added support for the new OMNI+ series. If you have at least one OMNI+ speaker, the app will detect it and provide two options. You can either select Google Chromecast-compatible music apps, or use the integrated streaming services (originally available on 1st generation OMNI speakers).","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXwmQAG"},"Title":"In my stereo room for OMNI+, I want to play Spotify but the master speaker won't play, even though it is  indicating that it is.","Id":"ka21Y000000SXwmQAG","ArticleNumber":"000011547","Question__c":"In my stereo room for OMNI+ speakers, I want to play Spotify but the master speaker won't play, even though it is  indicating that it is.","Answer__c":"Please try pressing pause and play in the Spotify music app. Both the master and slave speaker should be playing music. If that didn't help, please disconnect and reconnect the speakers power cable.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXNLQA4"},"Title":"I’m subscribed to Apple Music, and I used to pay for tracks via iTunes. How can I tell the difference between my iTunes tracks and Apple music tracks?","Id":"ka21Y000000SXNLQA4","ArticleNumber":"000010980","Question__c":"I’m subscribed to Apple Music, and I used to pay for tracks via iTunes. How can I tell the difference between my iTunes tracks and Apple music tracks?","Answer__c":"Tracks purchased on iTunes within the last several years are DRM-free and playable on the Harman Kardon Controller app. Tracks made available offline from Apple Music are not playable in the Harman Kardon Controller app, and must be streamed via Bluetooth. We are looking into the possibility of adding direct support for Apple Music, so check back for updates.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXsWQAW"},"Title":"May the OMNI 50+ speaker be damaged by rain or snow, since it is splashproof?","Id":"ka21Y000000SXsWQAW","ArticleNumber":"000011526","Question__c":"May the OMNI 50+ speaker be damaged by rain or snow, since it is splashproof?","Answer__c":"The speaker is IPX5 certified, it can withstand direct splashes from any direction for up to 3 minutes. Although a little snow or rain won't hurt it, we do not recommend keeping the speaker outside during rain and/or snow. Also be aware of extreme hot or cold temperatures, they may be damaging.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SWILQA4"},"Title":"My OMNI 10+, 20+ or 50+ speakers are connected to my network, but I cannot see them in the HK Controller app","Id":"ka21Y000000SWILQA4","ArticleNumber":"000009772","Question__c":"My OMNI 10+, 20+ or 50+ speakers are connected to my network, but I cannot see them in the HK Controller app","Answer__c":"Dual band routers that have 2.4 and 5 GHz connection bands. If devices connect on different bands, they cannot see one another. Please make sure your phone and speakers are both connected to 2.4 GHz or 5 GHz and that there is no AP isolation activated between them.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXwoQAG"},"Title":"On the box of my OMNI+ speaker, there is an icon showing a PC/Laptop. What does it refer to? Is this an app I can download?","Id":"ka21Y000000SXwoQAG","ArticleNumber":"000011522","Question__c":"On the box of my OMNI+ speaker, there is an icon showing a PC/Laptop. What does it refer to? Is this an app I can download?","Answer__c":"There is no application to download, the PC/Laptop icon refers to devices that can support the Spotify or Google Chromecast. If your OMNI+ speaker is on the same network as your PC/Laptop, you can stream music via Spotify Connect or Google Chromecast built-in to your OMNI+ speaker.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SVy4QAG"},"Title":"Re-broadcasting TV or Movie signals from the OMNI BAR+ and ADAPT+","Id":"ka21Y000000SVy4QAG","ArticleNumber":"000009427","Question__c":"Re-broadcasting any TV or Movie signal from your OMNI BAR+ or ADAPT+","Answer__c":"No, that is not possible. \r\nHowever, you can create a 5.1 wireless surround system to extend your TV or movie sound.\r\nAll you need is two additional OMNI+ speakers, such as 2 x OMNI 10+, OMNI 20+ or OMNI 50+.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXP1QAO"},"Title":"SONOS now has Apple Music integration in their app. Is Harman Kardon planning to add this service too?","Id":"ka21Y000000SXP1QAO","ArticleNumber":"000011002","Question__c":"SONOS now has Apple Music integration in their app. Is Harman Kardon planning to add this service too?","Answer__c":"Apple Music, like any music service, can already be used with the Omni system via Bluetooth re-streaming. First connect to any Omni speaker via Bluetooth and then re-stream to the other Omni speakers in your house with the Link button, or by grouping different rooms in the Controller app. We are looking into the possibility of adding direct support for Apple Music, so check back for updates.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SWVVQA4"},"Title":"The room was lost after a firmware upgrade for my new OMNI speaker","Id":"ka21Y000000SWVVQA4","ArticleNumber":"000010077","Question__c":"The room was lost after a firmware upgrade for my new OMNI speaker, when I tried setting up a new first generation Omni speaker, what to do?","Answer__c":"If the room settings have been lost after upgrading a first generation Omni speaker, please run room setup again, and select the affected speaker(s).","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SWHsQAO"},"Title":"There is a delay in sound when playing a video from my phone/tablet to OMNI+ speaker.","Id":"ka21Y000000SWHsQAO","ArticleNumber":"000009766","Question__c":"There is a delay in sound when playing a video from my phone/tablet to OMNI+ speaker.","Answer__c":"The OMNI+ speakers are not made for streaming video material. We advice waiting for the OMNI+ Bar to stream any video material.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SWVlQAO"},"Title":"What are the system requirements for OMNI+ speakers?","Id":"ka21Y000000SWVlQAO","ArticleNumber":"000010092","Question__c":"What are the system requirements for OMNI+ speakers?","Answer__c":"The minimum requirement for using the HK Controller app is iOS 8 or later versions, and/or Android 4.4.x or later versions. A 802.11n or 802.11ac wireless router with good signal coverage areas (location where the OMNI+ speaker(s) will operate) is required for Wi-Fi connection. Also, limit the active devices on your 2.4 GHz network. If you do not have an dual-band router with 5 GHz network, make sure that UPnP is enabled on your router. \r\n\r\nOur Recommendation:\r\n- Try to only use 802.11/AC - 5GHz Wi-Fi for your OMNI+ speakers, to avoid overcrowding the 2.4 GHz band with many devices. \r\n- Make sure that UPnP is enabled on your router ( for 2.4Ghz WiFi routers ).\r\n- Make sure your router has enough CPU-Power and RAM, as these can handle many devices and have better network speed. \r\n- Try to avoid using legacy devices, since they can make your network slow. Legacy devices are usually 5+ years old (smartphones, tablets, TVs, other Wi-Fi devices etc.)","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXvRQAW"},"Title":"What devices can interfere with Omni 10+, Omni 20+ and Omni 50+ system?","Id":"ka21Y000000SXvRQAW","ArticleNumber":"000011472","Question__c":"What devices can interfere with Omni 10+, Omni 20+ and Omni 50+ system and cause possible dropouts in sound?","Answer__c":"If you have other networks or Bluetooth devices close to the Omni+ speaker, then these devices may interfere and result in drop outs. Also, placing your Omni+ speakers close to microwave ovens can result in lowered performance.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SVy1QAG"},"Title":"Requirement for a 5.1 wireless surround system with OMNI BAR+?","Id":"ka21Y000000SVy1QAG","ArticleNumber":"000009404","Question__c":"What do I need to create a 5.1 wireless surround system with my OMNI BAR+?","Answer__c":"All products must be on Wi-Fi 5GHz network, and you need two additional OMNI+ speakers of the same model (2 x OMNI 20+ for example) to create 5.1 wireless surround sound.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXx7QAG"},"Title":"What is the difference between Spotify Connect and Google Chromecast?","Id":"ka21Y000000SXx7QAG","ArticleNumber":"000011549","Question__c":"What is the difference between Spotify Connect and Google Chromecast?","Answer__c":"Spotify Connect can only be used with a Spotify Premium account. Google Chromecast can be used with over 200 different music apps, including Spotify. For most of these apps, a subscription is required.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXvOQAW"},"Title":"What is the wireless radiation output of the Omni 10+, Omni 20+ or Omni 50+ speaker?","Id":"ka21Y000000SXvOQAW","ArticleNumber":"000011481","Question__c":"What is the wireless radiation output of the Omni 10+, Omni 20+ or Omni 50+ speaker?","Answer__c":"The wireless radiation output of our Omni+ speakers have been tested to meet all regulatory standards. They output radiation similar to any Wi-Fi enabled device.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXx9QAG"},"Title":"What router should i get, to have the best performance for my OMNI+ system?","Id":"ka21Y000000SXx9QAG","ArticleNumber":"000011511","Question__c":"What router should i get, to have the best performance for my OMNI+ system?","Answer__c":"To have the best possible performance for OMNI+ system we advise to have a dual-band router with a powerful chipset and ram for best Wi-Fi performance.\r\nThis will not only help our products to perform better and more stable, but your other devices at home will have more power and fewer interruptions.\r\n\r\nPlease also be sure that your home Wi-Fi router has Multicast enabled, as our Omni+ system requires this feature enabled in order to work (same goes for Chromecast devices).\r\n\r\nAlways connect our Omni+ system to 5 GHz Wi-Fi whenever possible to limit the risk of devices being slow or interrupted on 2.4GHz Wi-Fi.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SWIIQA4"},"Title":"When I am using Bluetooth and I switch to the Spotify app, no music is playing.","Id":"ka21Y000000SWIIQA4","ArticleNumber":"000009754","Question__c":"When I am using Bluetooth and I switch to the Spotify app, no music is playing.","Answer__c":"Some Android phones may need to be disconnected from Bluetooth before you begin using Spotify Connect streaming.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXxEQAW"},"Title":"When I'm using Spotify Connect, and close down the Spotify app, the OMNI+ speaker continues to play. How can I stop it?","Id":"ka21Y000000SXxEQAW","ArticleNumber":"000011536","Question__c":"When I'm using Spotify Connect, and close down the Spotify app, the OMNI+ speaker continues to play. How can I stop it?","Answer__c":"This is one of the features of Spotify Connect, the music you are streaming comes from the cloud and not your source device. Your phone simply acts as a remote control. To stop the music, either press pause/play on the speaker, or stop the music from within the Spotify app.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SVZBQA4"},"Title":"Will OMNI work with my existing equipment?","Id":"ka21Y000000SVZBQA4","ArticleNumber":"000008933","Question__c":"Will OMNI work with my existing equipment?","Answer__c":"Yes. Just connect an Adapt to your existing Hi-Fi equipment or active speaker via the 3.5mm line out port to transform any speaker into a wireless speaker in the Harman Kardon Wireless HD Audio System","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SYMQQA4"},"Title":"Will my 1st generation OMNI speaker work with 2nd generation OMNI+ speakers?","Id":"ka21Y000000SYMQQA4","ArticleNumber":"000011767","Question__c":"Will my 1st generation OMNI speaker work with 2nd generation OMNI+ speakers?","Answer__c":"Yes, they will work together. You can link rooms containing 1st generation Omni speakers with rooms containing 2nd generation Omni speakers and listen to the same music across all of them. Since the 2nd generation has a more powerful processor, we recommend connecting external sources like AUX or Bluetooth to the 2nd generation speakers rather than the 1st generation.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXNCQA4"},"Title":"Will tracks made available offline from Apple Music be playable on the Omni system?","Id":"ka21Y000000SXNCQA4","ArticleNumber":"000010987","Question__c":"Will tracks made available offline from Apple Music be playable on the Omni system?","Answer__c":"Yes, through Bluetooth restreaming. Tracks made available offline in Apple Music are DRM protected and are not playable in the Harman Kardon Controller app. To play these tracks, or any other Apple Music tracks, first connect to any Omni speaker via Bluetooth and then restream to the other Omni speakers in your house with the Link button, or by grouping different rooms in the Controller app. We are looking into the possibility of adding direct support for Apple Music, so check back for updates.","ArticleType":"FAQ__kav"}]}
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